B2B eCommerce is significantly more complex than B2C. Key differences: pricing is customer-specific and often negotiated; purchases are made on account with credit terms rather than immediate payment; orders are larger with complex line items; buying decisions may involve multiple people with approval workflows; purchase order management and documentation is required; minimum order quantities and pack sizes apply; and catalogues may be different for different customer segments. B2B platforms must handle all of these requirements that B2C platforms ignore.

Yes — this is a core capability of our B2B eCommerce platforms. We build pricing engines that deliver each customer their specific negotiated prices — account-level rates, volume tier structures, contract pricing, promotional pricing — when they log in. Your sales team manages pricing through an admin interface; customers see only their own prices and do not have visibility into other customers' rates.

We implement configurable approval workflows that mirror your customers' internal procurement processes — orders above a threshold amount or from specific departments may require manager approval before submission. We build multi-level approval chains, delegate approval capabilities, and automated notifications — enabling B2B customers to manage their procurement governance through the platform rather than via email and paperwork.

Yes. We build PO number capture and management into B2B checkout — allowing buyers to enter PO references, attach supporting documents, and receive invoices and delivery documentation with their PO number clearly referenced. This is essential for corporate procurement processes where orders must be matched to an approved purchase order for payment processing.

We design ERP integration specifically for your ERP platform — SAP, Oracle, Microsoft Dynamics, custom systems — using APIs, EDI, or database integration as appropriate. Integration synchronises inventory levels to the B2B portal in near-real-time, transmits confirmed orders to the ERP for fulfilment processing, updates order status as fulfilment progresses, and enables two-way management of customer account data. We test integrations thoroughly against your actual ERP data before go-live.

Yes. We build sophisticated shipping and fulfilment logic into B2B platforms — multiple warehouse sourcing, dropship rules, delivery scheduling for large orders, freight carrier integration, and the documentation (delivery notes, customs documents) that B2B shipping requires. Complex fulfilment logic is a common requirement in wholesale commerce and we design the platform architecture to handle it.

A focused B2B platform with standard wholesale commerce requirements typically takes 4–6 months from discovery to launch. More complex platforms with extensive ERP integration, sophisticated approval workflows, multi-warehouse fulfilment, and large product catalogues take longer. B2B platform development tends to take longer than B2C because of the complexity of business rules, integration requirements, and the importance of getting trade account management right before onboarding real customers.