Skip to main content
Techmits logo
GOT QUESTIONS? WE HAVE ANSWERS

Frequently Asked Questions

Learn more about Techmits, our expertise in website development, custom software development, mobile app development, AI-powered solutions, enterprise software, eCommerce development, and digital transformation solutions. Browse answers to common questions about our development process, project timelines, pricing, technologies, communication, and project delivery to help you confidently choose the right technology partner for your business.

Where is Techmits based?

Our primary office is located at Ward No. 6, Baragaon, Jhunjhunu, Rajasthan, India — 333021. We operate as a remote-first company and work with clients globally across multiple time zones. Our team collaborates effectively with clients in India, the United Kingdom, Australia, the United States, Canada, the UAE, Singapore, and other markets through structured communication, project management tools, and regular video calls.

How long has Techmits been in business?

Techmits has been delivering digital projects for over 8 years. In that time, we have completed 500+ projects across a wide range of industries — retail, healthcare, finance, logistics, education, SaaS, manufacturing, and professional services. Our experience spans the full spectrum from MVP development for early-stage startups to enterprise-scale platform builds for established organisations, giving us the perspective to advise on what works at every stage of business growth.

Which countries and markets do you serve?

We serve clients globally. Our primary markets include India (across all major cities and states), the United Kingdom, Australia, the United States, Canada, the United Arab Emirates, Saudi Arabia, Singapore, and the wider Middle East and Southeast Asia region. We are comfortable working across time zones and adjust our communication schedules and project rhythms to match client working hours wherever they are located. We have successfully delivered projects for clients in 15+ countries to date.

How do I contact Techmits?

You can reach us through several channels: Phone/WhatsApp at +91 79760 14158, email at info@techmits.com, or by completing the contact form on our website. For scheduling a discovery call or project consultation, you can book directly through our Calendly link available on the website. We aim to respond to all enquiries within one business day. For urgent matters, WhatsApp is the fastest way to reach us.

What services does Techmits offer?

We offer a comprehensive range of software development and digital solutions, including Custom Software Development (web applications, SaaS platforms, ERP/CRM systems, and enterprise software), AI & Intelligent Automation (AI agents, chatbots, document processing, predictive analytics, and business automation), Website & Web Application Development (corporate websites, progressive web applications, customer portals, and API development), Mobile App Development (iOS, Android, and cross-platform applications using React Native and Flutter), eCommerce Development (custom online stores, B2B/B2C platforms, marketplace development, and payment gateway integration), UI/UX Design, Data & Analytics (business intelligence dashboards, reporting automation, and data visualization), Digital Transformation Solutions, API Integration, and SEO & Digital Marketing. We work closely with businesses to design and develop secure, scalable, and high-performance digital products tailored to their unique goals.

Do you build fully custom software from scratch?

Yes. Custom software development is at the core of what we do. We design and build applications from the ground up — tailored precisely to your business requirements, workflows, and technical environment — rather than adapting generic templates or off-the-shelf platforms that only partially fit your needs. Our custom development process starts with thorough requirements discovery, followed by architecture design, iterative development with regular client review cycles, testing, and deployment. We have built custom software across a wide range of technology stacks and for businesses of every size.

Do you develop mobile apps for both iOS and Android?

Yes. We develop native iOS apps (Swift/SwiftUI), native Android apps (Kotlin), and cross-platform apps using React Native and Flutter. Cross-platform development delivers apps for both iOS and Android from a single codebase — typically 60–80% more cost-efficient than building separate native apps — with near-native performance and user experience. We recommend the right approach based on your performance requirements, budget, timeline, and the specific device capabilities your app needs. We handle everything from initial concept and UX design through to App Store and Google Play submission.

Can you build eCommerce websites and online stores?

Yes. We build the full range of eCommerce solutions — from B2C consumer stores and B2B trade portals to multi-vendor marketplaces and subscription commerce platforms. We work with leading eCommerce platforms (Shopify, WooCommerce) and build fully custom eCommerce applications when platform capabilities do not meet your requirements. All our eCommerce builds include payment gateway integration (Razorpay, Stripe, PayPal, and others), inventory management integration, mobile-optimised checkout, SEO foundations, and the operational tools you need to manage your online store efficiently.

Do you provide AI and intelligent automation solutions?

Yes. AI and automation is one of our fastest-growing practice areas. We build AI-powered chatbots and virtual assistants, AI agents for automated task execution, intelligent document processing systems (extracting data from invoices, contracts, and forms), business process automation (eliminating manual, repetitive workflows), predictive analytics solutions, and customer support automation. We work with OpenAI, Anthropic, and open-source LLM platforms, and integrate AI capabilities into both new applications and existing business systems.

How do I start a project with Techmits?

The process starts with a free discovery call — typically 30–60 minutes — where we understand your project goals, requirements, timeline, and budget. Following the call, we provide a detailed project proposal covering scope, approach, timeline, and investment. Once the proposal is agreed and a contract is signed, we begin the onboarding phase: setting up project management tools, defining the communication cadence, completing detailed requirements workshops, and starting the design and development work. You can book a discovery call directly through our website or reach us via phone, WhatsApp, or email.

What is your software development process?

We follow an agile, iterative development methodology adapted to each project's scale and complexity. For most projects, our process includes: Discovery & Requirements (stakeholder workshops, user research, technical scoping), Design (wireframes, prototypes, visual design, design review and approval), Development (iterative sprints with regular demos and client feedback), Testing (unit testing, integration testing, UAT, performance and security testing), Deployment (staging environment validation, production deployment, go-live support), and Deployment Support (staging validation, go-live assistance, and handover documentation). We use Jira or similar project management tools and provide clients with visibility into progress throughout.

Do you work with clients remotely?

Yes. We are a remote-first organisation and have successfully delivered projects entirely remotely for clients across India, the UK, Australia, the USA, UAE, and other markets. Our remote collaboration toolkit includes video calls (Google Meet, Zoom, Microsoft Teams), project management software (Jira, Trello, Notion), real-time communication (Slack, WhatsApp), shared design tools (Figma), and version-controlled code repositories (GitHub, GitLab). For clients in India who prefer in-person meetings, we can arrange these for major project milestones.

How do you handle communication throughout a project?

We establish a clear communication structure at the start of every project. Typically this includes: a dedicated project manager as your primary point of contact, weekly or bi-weekly progress calls (video), a shared project management workspace where you can track progress and raise issues at any time, a messaging channel (Slack or WhatsApp) for day-to-day communication, and fortnightly or monthly written progress reports. We adjust the communication frequency and format based on client preference — some clients want daily updates, others prefer weekly summaries. We are always responsive and aim to acknowledge messages within a few hours during business hours.

Do you sign Non-Disclosure Agreements (NDAs)?

Yes, absolutely. We sign NDAs as a standard part of project initiation for any client who requires one. We understand that your business ideas, data, processes, and intellectual property are sensitive and valuable. We maintain strict confidentiality about client projects and do not share details of our work with third parties without explicit client permission. Our standard confidentiality provisions are included in our project contracts, and we are happy to review and sign client-provided NDAs as well.

Can I hire dedicated developers from Techmits?

Yes. We offer dedicated developer and team engagement models where you engage specific engineers from our team on a part-time or full-time basis — working exclusively on your project with your processes, tools, and team culture. Dedicated engagement is ideal for clients with ongoing development needs who want consistent team members rather than a project-by-project arrangement. Our dedicated engagement model includes regular performance reviews, flexible scaling (adding or removing team members as needs change), and full transparency into the team's time and activity.

What technologies and frameworks do you work with?

We leverage a modern technology stack to build secure, scalable, and high-performance digital products. Our backend expertise includes Ruby on Rails, Node.js (Express, NestJS), Python (Django, FastAPI), and PHP (Laravel). For frontend development, we use React.js, Next.js, Vue.js, and Tailwind CSS. We develop mobile applications using React Native, Flutter, Swift (iOS), and Kotlin (Android). Our database experience includes MySQL, PostgreSQL, MongoDB, and Redis. We work with leading development and deployment technologies such as AWS, Google Cloud Platform, Microsoft Azure, Docker, Kubernetes, GitHub Actions, and Terraform. Our AI capabilities include OpenAI API, LangChain, and Python-based machine learning libraries. We also develop eCommerce solutions using Shopify and WooCommerce, and build content-driven websites with MaglevCMS and WordPress.Rather than promoting a specific technology, we recommend the most suitable technology stack based on your business objectives, project requirements, scalability needs, and long-term maintainability, ensuring every solution is reliable, efficient, and built for future growth.

Can you work with our existing codebase or legacy application?

Yes. We regularly take on projects that involve existing codebases — inheriting, extending, refactoring, or modernising software that was built by previous teams. We begin with a thorough codebase review to understand the architecture, technical debt, and risks, then provide a clear assessment and recommended approach before any work begins. We handle legacy system migrations, modernisation projects (e.g., migrating from a monolith to microservices, upgrading outdated frameworks), and extension of existing applications with new features or integrations.

Which CMS platforms do you support?

We build with and support several CMS platforms. MaglevCMS is our preferred Rails-integrated headless CMS for custom Rails applications. WordPress is our recommendation for content-heavy marketing sites and blogs where client editing is a priority. Shopify and WooCommerce for eCommerce. For headless CMS requirements, we work with Contentful, Strapi, and Sanity. We select the CMS based on client editing requirements, content complexity, and the technical environment of the broader application.

Do you use open-source or proprietary technologies?

We primarily build on open-source technologies — Ruby on Rails, React, Node.js, PostgreSQL, Docker, and others — which means your application is never locked to a proprietary platform whose licencing terms could change. Where commercial SaaS platforms serve a requirement better than open-source alternatives (e.g., Shopify for eCommerce, specific cloud services), we recommend them transparently with an honest assessment of the trade-offs. We are vendor-neutral and recommend tools based on fitness for purpose, not commercial relationships.

How much does it cost to build a custom website?

Website development costs vary significantly depending on complexity. A professional corporate website with 10–20 pages, standard sections, and a CMS for content editing typically ranges from ₹80,000–₹2,50,000 (approximately £750–£2,500). A custom web application with user authentication, database-driven features, API integrations, and complex business logic starts from ₹2,50,000–₹10,00,000+ (£2,500–£10,000+) depending on scope. Enterprise platforms with advanced features, high-volume architecture, and custom integrations are priced based on detailed scoping. We always provide a detailed, fixed-price proposal after a thorough requirements discussion so you know exactly what you are investing before work begins.

How much does mobile app development cost?

Mobile app development costs depend on the platform (iOS, Android, or cross-platform), complexity of features, backend requirements, and design needs. A simple cross-platform app with basic functionality typically starts from ₹2,00,000–₹5,00,000 (£2,000–£5,000). A feature-rich consumer app with custom UI, backend API, third-party integrations, and both iOS and Android delivery typically ranges from ₹5,00,000–₹20,00,000+ (£5,000–£20,000+). Enterprise mobile applications with complex business logic, offline capability, and extensive integrations are scoped and priced individually. We provide detailed estimates after a discovery session.

How long does it take to build a website or web application?

Timelines depend on scope and complexity. A standard corporate website (10–20 pages, CMS): 3–6 weeks. A custom web application with moderate complexity (user accounts, database features, API integrations): 8–16 weeks. A complex enterprise platform or marketplace: 4–9 months. Mobile apps follow similar patterns: simple app 8–12 weeks, complex app 4–8 months. We provide detailed project timelines in our proposals, broken into milestones. We are honest about realistic timelines — we do not promise what we cannot deliver — and use milestone-based delivery to give you visibility and control throughout the project.

Do you offer fixed-price or time-and-materials contracts?

We offer both. Fixed-price contracts work well for projects with clearly defined, stable requirements — you know the exact cost before work begins and there are no surprise invoices. Time-and-materials (T&M) contracts suit projects where requirements evolve, where you want the flexibility to change direction based on user feedback, or where you are building iteratively. Many clients start with a fixed-price discovery phase to define requirements precisely, then move to either a fixed-price build or T&M for the development phase. We discuss which model best suits your project during the proposal stage.

What are your payment terms?

For fixed-price projects, we typically structure payments as: 30–40% upfront on project start, 30–40% at a defined midpoint milestone (e.g., design approval or mid-development milestone), and the remaining 20–30% on project completion and delivery. For larger enterprise projects, milestone-based payment schedules are agreed as part of the contract. We accept bank transfers (NEFT/RTGS for India, SWIFT for international), and major payment platforms. We issue proper tax invoices for all engagements.

How do you ensure the quality of your deliverables?

Quality is built into our process at every stage, not added at the end. Our quality practices include: peer code review (every code change is reviewed by a second engineer before merging), automated testing (unit tests, integration tests, and end-to-end test suites for critical paths), dedicated QA testing (manual and automated testing on every release, cross-browser and cross-device testing), staging environment validation (every release is validated in a staging environment that mirrors production before deployment), and post-launch monitoring (we monitor for errors and performance issues in the first days after every deployment). We treat quality as a shared responsibility across the full team.

Is my project and business data kept confidential?

Absolutely. Confidentiality is a fundamental commitment, not an afterthought. We sign NDAs as standard for clients who require them. Our team members are contractually bound to confidentiality regarding all client information. We do not discuss client projects, share code, or disclose business information to any third party without explicit written permission. We use secure, access-controlled repositories, project management tools, and communication platforms. Client data is never used for any purpose other than the delivery of the contracted work.

Do you conduct security testing on applications you build?

Yes. Security testing is part of our standard development process for all applications that handle user data, financial transactions, or sensitive business information. Our security practices include: OWASP Top 10 vulnerability assessment during development, secure coding practices enforced through code review, dependency vulnerability scanning, secure authentication and session management implementation, data encryption in transit (HTTPS/TLS) and at rest where required, and a pre-launch security review. For clients in regulated industries or those with specific security requirements, we provide more comprehensive security audits and can engage specialist penetration testing.

What happens if there is a bug or issue after the project launches?

We are committed to delivering high-quality, thoroughly tested software that meets your project requirements. Before every launch, our team performs comprehensive quality assurance, functional testing, and deployment validation to help ensure a smooth and reliable release. Following project completion, we provide deployment assistance, technical documentation, and project handover to help your team successfully adopt and manage the solution. If any issue directly related to our delivered work is identified during the agreed project acceptance period, we will address it in accordance with the project agreement. Future enhancements or additional development work are undertaken as separate project engagements based on your evolving business needs.

What happens after my project is delivered?

Following project delivery, we provide a structured project handover that includes deployment assistance, technical documentation, knowledge transfer sessions, user guidance, and source code delivery where applicable. We also assist with initial launch activities to help ensure a smooth transition to your team. Any future enhancements or new feature development are handled as separate project engagements based on your evolving business requirements.

Do you provide training and documentation after project delivery?

Yes. We include knowledge transfer as part of every project delivery. This covers: user training sessions (video calls walking through how to use and manage the application), CMS and content management training (for any client-facing content editing capability), administrator documentation (how to manage users, settings, and operational functions), and developer documentation (for technical teams who will maintain or extend the codebase). We record training sessions where possible so they can be shared with new team members. We want you to be confident and self-sufficient with your new system, not dependent on us for routine tasks.

Can Techmits help with our ongoing digital strategy?

Yes. Beyond project delivery, we work with a number of clients as a strategic technology partner — providing ongoing advisory on technology decisions, digital strategy, product roadmap planning, and vendor evaluation. Our fractional CTO service is specifically designed for businesses that want senior technology leadership and strategic guidance without the cost of a full-time hire. We also provide ongoing SEO and digital marketing management for clients who want to continue building their online presence after a website launch. We are built for long-term partnerships, not one-off engagements.

Do you offer white-label development services for agencies?

Yes. We work with digital marketing agencies, design studios, and consulting firms as a white-label development partner — delivering web, mobile, and software projects under their brand for their clients. Our white-label engagements include strict confidentiality (we never contact your clients directly or disclose our involvement), white-label reporting and documentation, and flexible communication arrangements that fit your agency's workflow. We have established, trusted white-label relationships with agencies in the UK, Australia, India, and the UAE. If you are an agency looking for a reliable development partner, we would be glad to discuss how we can work together.

Does Techmits work with startups?

Yes. We love working with startups and have supported numerous early-stage companies from initial product idea through to funded, scaling businesses. We understand startup constraints — limited budgets, tight timelines, the need to validate quickly before building extensively — and we work in ways that suit the startup environment: lean MVP development, stage-gated investment, honest advice about what to build and what to defer, and flexible engagement models that can scale as you grow. We have helped startup clients raise funding, launch to their first customers, and scale their products from prototype to production.

What makes Techmits different from other custom software development companies?

Techmits focuses on business outcomes, not just code delivery. We work as a long-term technology partner — understanding your goals, advising on the right architecture, and building software that is maintainable, scalable, and actually used by your team. We combine enterprise-level engineering with startup agility, and you deal directly with senior developers, not account managers.

What AI development services does Techmits offer?

We build practical, revenue-generating AI solutions including AI chatbots and virtual assistants, intelligent document processing, predictive analytics, recommendation engines, AI-powered workflow automation, and custom LLM integrations using GPT-4, Claude, Gemini, and open-source models. We focus on AI that delivers measurable ROI, not just technology for its own sake.

Do you develop mobile apps for both iOS and Android?

Yes. We build native iOS apps (Swift/SwiftUI), native Android apps (Kotlin), and cross-platform apps using React Native and Flutter — depending on what best fits your budget, timeline, and performance requirements. We handle everything from UX design and development to App Store and Google Play submission and ongoing updates.

Can you build and customise a Shopify store?

Yes. We offer full Shopify development including custom theme design and development, Shopify app development, Shopify Plus configuration, third-party integrations (payment gateways, ERP, CRM, inventory systems), and migrations from WooCommerce, Magento, or other platforms. Whether you need a simple store or a complex B2B marketplace, we can deliver it.

Can you build a SaaS platform or product for our business?

Yes. SaaS product development is one of our core strengths. We help founders and product teams design, architect, and build scalable multi-tenant SaaS platforms — including subscription billing integration (Stripe, Razorpay), user management and roles, onboarding flows, analytics dashboards, and the API infrastructure needed to grow. We can engage at any stage, from MVP to scaling an established product.

Can we hire a dedicated development team from Techmits?

Yes. Our dedicated team model gives you a hand-picked team of developers, designers, QA engineers, and a project manager working exclusively on your project as a seamless extension of your own team. This is ideal for product companies, startups scaling fast, or businesses that need consistent long-term technical capacity without the overhead and risk of hiring in-house. Teams typically start within 1-2 weeks.